Very respectful and friendly. Good knowledge of their inventory. Did most things timely and efficiently. Overall I was very satisfied with my in house experience. I think there should be more honesty in advertising and more upfront adds on leasing. With that said it didn’t change my mind about continuing with my lease. I think given today’s environment some things should come as a part of the package deal. SiriusXM radio ready and vehicle insurance for excessive wear. I think it should be the person leasing who pays but the price should already be reflected for the basic coverage. Options then offered. Some things just need to be in place.