When arriving, the gentlemen at the front desk of the service department were kind and helpful. I originally planned to wait for my car but then decided to go to lunch. When I informed them, they were fine with that and took down my phone number of where I could be reached. The service was done quickly and they did a tire-rotation in addition to the oil change. There was a coupon discount already added to the bill when I came to pay. The only thing I wish was different is that when I leased from Bob Fisher Chevrolet, they did services like oil changes at no charge while leasing as incentive to keep up with car maintenance. I wish Geoff Penske offered something similar.