Always pleasant and greet you as soon as you come in the door. I had a routine Inspection, oil change, tire rotation etc. They called me during the day to update me and made suggestions of things that needed to be done that were over due, like some filters. It was great to have everything done that day and they called me as soon as the car was ready. They all work together as a team. Always a great experience at Geoff Penske Buick GMC.