Harry N. was the contact person I meant and also Jon W., who both were very professional and very helpful with my purchase ! I'm a senior, so I appreciate great help, when it comes to buying something of this magnitude ! Harry went way past the norm, in order to show me their options in purchasing a new vehicle ! I can't say enough on how he helped me learn all of the features of the vehicle, I was interested in ! Next time, I plan to purchase a vehicle, I'm hoping that Harry N. will still be with Geoff Penske Buick GMC ! Thanks for being there !
Friendly personnel. Randy Fryberger is knowledgeable about the Acadia; explained the various features and settings that can be personalized. Victor Popescu was helpful in getting the deal done. Have been doing business with the Penske dealership since 2012 and have purchased several vehicles. Have recommended Randy and the dealership to family and friends. Have use the service department for all maintenance.
One of our work trucks was scheduled to be out of town. The day before the truck was to leave the truck driver noticed a brake issue. We called service and they were busy but fit us in and did the repair. Truck left on time.
When arriving, the gentlemen at the front desk of the service department were kind and helpful. I originally planned to wait for my car but then decided to go to lunch. When I informed them, they were fine with that and took down my phone number of where I could be reached. The service was done quickly and they did a tire-rotation in addition to the oil change. There was a coupon discount already added to the bill when I came to pay. The only thing I wish was different is that when I leased from Bob Fisher Chevrolet, they did services like oil changes at no charge while leasing as incentive to keep up with car maintenance. I wish Geoff Penske offered something similar.