It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Hello, thank you for your kind words and this wonderful review! We're glad to hear you found our team was so honest and helpful. If you have any further questions, please don't hesitate to reach out, and have a great day!
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Penske Buick-GMC Trucks, Inc.!
the sales person was very nice and the credit manager explained everything to us. I just wished that gm had more incintives like ford and some of the other dealerships. They offered no payments for 2 to 3 months
Hello, we set high expectations for ourselves so it���s gratifying to hear you had a great experience with us. We hope to be of service to you again in the future. Best wishes, Penske Buick-GMC Trucks, Inc.
Have taken my vehicles to Penske for over 10 years. Jeremy was a great advisor. Now that he's a manager and I have a new advisor, I'm still trying to build a new relationship. I had a female advisor that tried to take advantage of me and sold me parts that were not needed. Jeremy took care of it. I haven't seen thar advisor again. My new advisor is pretty good but always have to build that trust. Being in law enforcement driving cars all day long and after retirement was an advisor myself for 7 years I know a little about vehicles so I always just want the truth not an upsale.
Hi, thank you for your kind review; we are happy to pass along your comments to Jeremy here at Penske Buick-GMC Trucks, Inc.! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Dear Ms. A.,
Thank you for your feedback. I've tried several times to contact you to discuss your comment and rating. We pride ourselves on consistent positive reviews and when we fall short, we want to learn from our shortcomings in an effort to improve our processes and provide everyone with an excellent sales and service experience.
At your convenience, please feel free to contact me at the information listed below to discuss how we can assist you in the future.
Thank you for your business . We look forward to hearing from you.
Customer Experience Manager
GEOFF PENSKE BUICK GMC
(610) 777-1300 Ext. 120
Hi, thanks for taking the time to leave a review. We're glad to hear you found our team was so professional and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. We are always happy to help. Have an awesome day!